Vacature Support Employee (multilingual)

Eindhoven

What are you going to do?

As a Support Employee you will support our international relations with their network and security related questions. You are the first point of contact and ensure that the support issue is picked up by a colleague. You do not need to solve the problem or have any technical knowledge by yourself. During the time you remain the owner of the ticket and the customer's point of contact. You will have contact with customers in various countries within Europe and speak fluent English and have basic knowledge in German and French. As Support Employee you are an important link in the relationship between the supplier, our partners, and the customer.

We expect

  • Bachelor’s degree
  • Multilingual trained
  • Relevant support experience in a multilingual position
  • Flexibility when it comes to working in a dynamic environment
  • A team player who takes responsibility

About 4IP

4IP is an informal organization within Ictivity. With our team, we are committed to serving our customers optimally. We ensure that every user has the connection he needs at all times. If you come to work for 4IP, you will work for a personally involved organization! In addition, we find personal development very important. In our own education / training center it is possible to improve your knowledge and skills and to obtain certificates. That means that you can grow quickly!

What do we offer?

  • Excellent salary and benefits
  • Laptop and telephone, possibility to adjust to your own wishes
  • 25 vacation days with the option to buy extra days
  • Working with the latest techniques
  • Follow internal knowledge sessions
  • Informal working atmosphere, Friday afternoon drinks, annual outings and team activities
  • You will work in a close team that is always ready for each other
  • Own training center
Erik Derijks
Corporate Recruiter
Ben je enthousiast geworden en zou je met ons in gesprek willen? Dan komen we graag met je in contact!
Werk telefoon: (06) 2314 1021

10 redenen om te werken bij Ictivity

#1

Ictiviaan

Bij ons ben je geen nummer maar Ictiviaan

#2

Carrièrestappen

Je wil graag kunnen doorgroeien en vervolgstappen maken binnen je ICT carrière

#3

Gesprekspartner

Je wil voor meerdere contacten een gesprekspartner zijn

#4

Geen knoppenpiloot

Je wordt blij van innovatie en uitdaging binnen je werk

#5

Reistijd

Op pad zijn is leuk maar niet té veel

#6

Innovatie

We willen gebruikers slim en eenvoudig laten werken met ICT

#7

Fun met collega's

Hard werken prima, maar ontspanning is net zo belangrijk 

#8

Managed services company

Je beweegt mee in de transitie naar een managed services organisatie

#9

Deel kennis

Je deelt graag kennis met collega’s en op seminars

#10

Klant centraal

ICT begint ook voor jou altijd bij de gebruiker

Voor wie werken wij?

Ben jij geïnteresseerd?